Articles

Extraordinary ideas can change how people think about leadership and how organizations think about their leaders. Explore Zenger Folkman's articles section to find our latest thought leadership on the most talked about topics of today.

Leaders Who Gossip: How One Toxic Habit Destroys Your Effectiveness

April, 2026

Why Leaders Fall into the Gossip Trap Leaders engage in negative gossip for several compelling but ultimately destructive reasons. Sharing criticism of others creates a false sense of intimacy and insider status—"I'm telling you something privat...

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8 High-Impact Actions Leaders Can Take to Reduce Turnover

Articles — December 07, 2024

Trust Breakers: 8 Leadership Mistakes That Destroy Team Confidence

Articles — November 28, 2024

Different Approaches to Personal Change: Discipline versus Natural Passion

Articles — November 23, 2024

Empathy and Drive: A Powerful Combination

Articles — November 11, 2024

The Single Most Important Factor in Improving Employee Engagement in Today’s Workplace

Articles — November 04, 2024

The Power of Listening Leadership: A Leader’s Secret Weapon for Building Trust

Articles — October 22, 2024

Quality vs. Quantity: Unraveling the Leadership Dilemma

Articles — October 21, 2024

Stay Coachable: The Art of Coachability Through the Decades

Articles — October 08, 2024

What’s Customer Satisfaction? The Powerful Link Between Leadership, Employee Engagement, and Customer Happiness

Articles — October 02, 2024

Feeling Disrespected at Work: What You Can Do for Affected Employees

Articles — September 25, 2024

How to Give Negative Feedback to Staff: The Assumptions that Make it Hard

Articles — September 20, 2024

Leadership and AI: Will You Barely Survive or Thrive?

Articles — September 16, 2024

How Others Decide If You Are an Honest Leader

Articles — September 11, 2024

You’re Growing Your Organization All Wrong

Articles — September 02, 2024

Three Hard Truths About Developing Your Strengths

Articles — August 02, 2024

Leaders Should Reevaluate Their Feedback Preferences

Articles — August 02, 2024